Privacy Policy

Welcome to Certinfo INDIA. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website or use our certification and compliance consultancy services.

By accessing our website or submitting your information, you acknowledge that you have read and accepted this Privacy Policy.

Information We Collect

Depending on your interaction with our website or services, we may collect the following information:

Full Name
Company Name
Email Address
Mobile Number
Business Address
Product Details
BIS Standard (IS Number)
Manufacturing Information
Documents uploaded for certification
Payment Details (processed through secure payment providers)
IP Address
Browser Information
Device Information
Cookies and Website Usage Data

We collect only the information necessary to provide our consultancy services.

How We Use Your Information

Your information may be used to:

Respond to your enquiries
Provide certification consultancy services
Process BIS, CRS, BEE, WPC, CDSCO, TEC, EPR, LMPC and ISO applications
Coordinate with laboratories and regulatory authorities
Prepare technical documentation
Improve customer support
Process payments
Send quotations and invoices
Share service updates
Improve website performance
Comply with applicable legal obligations

We never sell your personal information to third parties.

Client Confidentiality

Certinfo INDIA understands that clients share confidential business information, technical drawings, product specifications, manufacturing details, test reports, and legal documents.

We maintain strict confidentiality and use such information solely for providing the requested consultancy services.

Access to confidential information is restricted to authorised personnel directly involved in your project.

Document Security

Documents submitted by clients, including:

Product Manuals
Test Reports
Technical Drawings
Factory Details
Quality Documents
BIS Applications
Business Licenses

Are stored securely using appropriate administrative and technical safeguards.

These documents remain the property of the respective client.

Third-Party Services

Our website may contain links to third-party websites including:

BIS Portal
Government Websites
NABL Laboratories
Payment Gateways
Google Maps
WhatsApp

We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of those services separately.

Payment Information

Payments made through our website are processed using secure third-party payment gateways.

Certinfo INDIA does not store your:

Credit Card Details
Debit Card Information
UPI PIN
Banking Passwords

Payment processing is handled in accordance with the security standards of the respective payment service provider.

Data Retention

We retain client information only for as long as necessary to:

Complete consultancy services
Meet legal and regulatory obligations
Maintain project records
Resolve disputes
Improve customer support

When information is no longer required, it is securely deleted or anonymized.

Data Security

We implement reasonable security measures including:

Secure servers
SSL Encryption
Restricted access
Password protection
Secure document storage
Regular security monitoring

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

Your Rights

Subject to applicable laws, you may request to:

Access your personal information
Correct inaccurate information
Update your details
Delete your information (where legally permissible)
Withdraw consent
Raise privacy-related concerns

Requests may be submitted via email.

Marketing Communications

With your consent, we may occasionally send:

Industry Updates
BIS Notifications
Regulatory Circulars
Certification News
Promotional Offers

You may unsubscribe from these communications at any time.

Children's Privacy

Our services are intended for businesses and professionals.

We do not knowingly collect personal information from individuals under the age of 18.

Changes to This Privacy Policy

Certinfo INDIA reserves the right to update this Privacy Policy whenever required to reflect changes in applicable laws, regulations, or business operations.

The latest version will always be published on our website.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

Certinfo INDIA

Office No. 102, 52A, V202, First Floor, Vijay Block, Laxmi Nagar, Delhi – 110092, India

📧 Email: certinfoindia@gmail.com

📞 Phone: +91 9204086469